2-Man home delivery service

Professional and reliable 2 man home delivery and assembly solutions.

From our large warehouse facility on the Northamptonshire/ Buckinghamshire border we offer nationwide service coverage and excellent delivery lead times. We strive for excellence and recognise that in order for us to achieve this its vital that we understand the specifics of our client service levels. This enable us to provide them with expertly trained delivery teams using appropriate branded vehicles and tooling, in doing so we create a continuity of the customer experience right into the home.

 

Through our substantial experience in delivering a wide range of product, you can be rest assured that your products are in safe hands. Our delivery teams are expert problem solvers and have delivered products both in the house such as sofas, bedroom and even cinema seating as well as large garden furniture.. 

To discuss your requirements and find out how we can best support them please contact our sales team on 01280 313129 or
email sales@ngclogistics.como

technology

Our award winning technology will manage every stage of the delivery from receipting the order into our warehouse through to route optimisation and timeslot allocation. We provide visibility for every stage and update of the process via our web based customer portal. Customers will be kept up to date with SMS notifications for scheduled delivery dates including expected time windows. Our delivery teams will complete deliveries via our mobile app providing time/geo stamped job closure, electronic signature capture including embedded JPEG images.

delivery with respect

Our staff are expertly trained to handle customer orders and treat property with the upmost respect. Prior to any delivery attempt we will perform a ”walk the route” survey to determine how best to avoid potential hazards that could damage product or property. Whilst working internally, we protect flooring from damage and external contamination by applying overshoes to work boots. These important procedures have been proved to ensure that we provide the highest levels of customer service possible in your customers properties.

fully trained staff

We understand it’s a big thing to put your trust in a new delivery partner. You can be rest assured that all of our delivery staff are trained to the highest standard by our in house training team. They learn how to deliver products safely including full installation of products such as washing machines, refrigerators and sofas. We can also incorporate specific product training to ensure customers never have a question unanswered

NEW FLEET OF VEHICLES

As our 2 man home delivery division has expanded throughout 2020 and looking forward into 2021, the increased demand has resulted in the need for more branded 2-man specialist vehicles.  This gives us the ability to continue to offer an expert service for our clients, both old and new.

Phone: 01280 313129

Email: sales@ngclogistics.com